Terms & Conditions

Terms and Conditions for Apex HVAC & Electrical Supplies Company

  1. Introduction

    • These Terms and Conditions govern the sale and purchase of products provided by Apex HVAC & Electrical Supplies Company, herein referred to as "Apex," "we," or "our." By purchasing or using any products from Apex, customers, herein referred to as "you" or "your," agree to be bound by these terms.

  2. Product Range

    • Apex offers a wide array of products, including electrical supplies of all types, gas supplies, sheet metal products, refrigerators, air distribution systems, and plumbing supplies. The specifications and details of these products are available on our website.

  3. Pricing and Payment

    • Prices for our products are subject to change without notice. Payment is due at the time of purchase, and can be made through various methods provided on our website. All transactions are conducted in Canadian dollars.

  4. Delivery and Shipping

    • Apex ships products across Canada, with delivery times and shipping costs varying based on location and product size/weight. We strive to ensure timely delivery, but we are not responsible for delays caused by shipping companies or unforeseen circumstances.

  5. Returns and Refunds

    • Products may be returned within 30 days of purchase, provided they are in original condition and packaging. Customized or special-order items are non-returnable. Refunds will be processed to the original method of payment after the returned item is inspected and approved.

  6. Warranty

    • Products sold by Apex come with a manufacturer’s warranty. Specific warranty information can be found with the product details. Apex will assist in facilitating warranty service, but is not responsible for the manufacturer’s warranty policies or decisions.

  7. Liability

    • Apex shall not be liable for any indirect, special, incidental, or consequential damages arising from the purchase or use of our products. Liability is limited to the purchase price of the product.

  8. Use of Products

    • Products sold by Apex are intended for use as specified by the manufacturer. Improper use or installation of products may void the warranty and is not the responsibility of Apex.

  9. Intellectual Property

    • All content on Apex's website, including text, graphics, logos, and images, is the property of Apex or its suppliers and is protected by copyright and intellectual property laws.

  10. Amendments to Terms and Conditions

    • Apex reserves the right to amend these Terms and Conditions at any time. The most current version will always be posted on our website. Your continued use of our products following any changes indicates your acceptance of the new terms.

  11. Governing Law

    • These Terms and Conditions are governed by and construed in accordance with the laws of Canada. Any disputes related to these terms will be subject to the exclusive jurisdiction of the Canadian courts.

By purchasing products from Apex HVAC & Electrical Supplies Company, customers acknowledge that they have read, understood, and agreed to be bound by these Terms and Conditions.